Frequently Asked Questions (FAQs)
General Questions
Q1: What is G.O.A.T. Leadership Academy?
A: G.O.A.T. Leadership Academy is a platform dedicated to providing leadership training, diversity workshops, and certification programs to help individuals and organizations thrive in diverse environments.
Q2: Who can benefit from your programs?
A: Our programs are designed for professionals, students, organizations, and anyone interested in developing leadership skills and fostering inclusive communities.
Q3: Do I need prior experience to join your courses?
A: No prior experience is necessary. Our courses cater to individuals at all levels, from beginners to seasoned professionals.
Programs and Courses
Q4: What types of courses do you offer?
A: We offer leadership certification courses, diversity and inclusion workshops, and custom training sessions tailored to organizational needs.
Q5: Are your programs available online or in-person?
A: We provide online programs. Specific course delivery formats are detailed on the respective program pages.
Q6: Can I get a certificate upon completing a course?
A: Yes, participants receive a certificate upon successfully completing our certification courses.
Q7: Are group training sessions available for organizations?
A: Absolutely. We work with organizations to deliver tailored group training sessions that align with their goals and values.
Enrollment and Payments
Q8: How do I enroll in a course?
A: To enroll, visit the course page on our website, select your desired program, and follow the instructions to register and complete the payment process.
Q9: What payment methods do you accept?
A: We accept major credit/debit cards and online payment options. For alternative methods, please contact us.
Q10: Is there a refund policy if I can’t attend a course?
A: Yes, refunds are subject to our Refund Policy. Please refer to the FAQs for details.
Support and Assistance
Q11: How can I contact customer support?
A: You can reach us via email at info@goatleadershipacademy.com or by phone at (410) 929-2528.
Q12: What if I have technical issues during an online session?
A: If you encounter any technical issues, contact our support team immediately. We’re here to assist you.
Q13: Can I request a customized training program for my team?
A: Yes, we offer customized programs tailored to your organization’s unique requirements. Contact us to discuss your needs.
Privacy and Policies
Q14: How is my personal information protected?
A: Your privacy is important to us. Please refer to our Privacy Policy for details on how we protect your information.
Q15: Are your sessions recorded?
A: Some sessions may be recorded for training purposes. Participants will be notified beforehand, and recordings will only be shared with attendees.
Q16: What happens if a course is rescheduled or canceled?
A: In such cases, we will notify participants promptly and offer the option to reschedule or receive a refund.